The office is open term-time Monday - Friday 09:30 - 15:00. If you wish to enroll on a course, receive course information or details about how to book, please phone the office on 01234 266510. If we are not available then please do leave a message and we will get back to you.
The centre is open throughout the week both daytime and evening. Course fees can be paid in monthly instalments, by debit or credit card, cheque (made payable to BACC) or BACs payment.
Cancellation or transfer by the learner
If you have put your name down for a course and need to withdraw, a full refund or credit note will only be offered if you inform the administration office in writing or by email 10 BACC working days before the start date. If you withdraw after the 10 day cancellation period you will not be eligible for a refund or credit note. Please be advised that we are a non-profit organisation and cannot, therefore, deviate from this policy.
Cancellation by the centre
We may, regretfully, have to cancel a course if we do not receive enough enrolments. This decision will be taken, in conjunction with the tutor and in consideration of the ability to cover operational costs. Changes may be made to the length or session time in order for the course to proceed and avoid disappointment, in these circumstances you will be informed as soon as possible and a refund will be made by crediting your credit/debit card or by cheques. It is not possible to refund in cash.
In the event of session cancellations due to extreme weather, tutor illness or other unforeseen circumstances, replacement or extended sessions, where possible and in conjunction with the tutor, will be offered. In the unusual event that this is not possible, we will recompense learners by issuing a pro-rata credit or learning voucher against a future course.
Here at Bedford Art and Craft Centre we take your privacy and security seriously. We use your personal information in line with GDPR and data protection rules and regulations. Please be advised that by signing up to a course, you are agreeing to us holding your information for this purpose, if you do not agree for your information to be held then please contact the office. We will not pass your details onto any other organisation or third party for marketing purposes.
Bedford Arts & Crafts Centre
Ampthill Road (off Althorpe Street)
(please don't use postcode for SatNavs)
Company Registration No. 8613880 Follow us on Facebook.